Handling Disputes and Payout Queries Efficiently with Contact Center Ticketing Systems

No one reaches out to customer support just to say “thanks.”  Most people get in touch when something’s gone wrong. And when it involves money, like a delayed refund, a payment glitch, or a billing error, the stakes shoot up fast. In high-transaction environments, whether it’s e-commerce, finance, or telecom, disputes and payout queries are … Read more